Privacy Policy

The Ceylon Spice Haven (Pvt) Ltd values your privacy and is committed to protecting the information you voluntarily share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit theceylonspicehaven.com.

1. Introduction

This website is mainly used to provide company information, product information, and a way for customers or business partners to contact us. We only collect information that users voluntarily send through contact forms or email inquiries.

2. Information We Collect

We may collect the following types of information when you contact us:

  • Contact Information: Name, email address, phone number, company name, country, and any details included in your inquiry.
  • Email Inquiry Information: Any information you choose to share when sending us an email.
  • Website Usage Data: General visitor information such as country, device type, browser type, and page visits through analytics tools.

3. How We Use Information

Your information is used for the following purposes:

  • To reply to your inquiries and continue business communication.
  • To provide product details, quotations, and export-related information.
  • To improve our website, communication, and visitor experience.
  • To understand general website traffic and visitor behavior.

4. Email Communication

If you contact us by email, we use your email address and the content of your message only to respond to your inquiry and maintain normal business communication. We do not sell or share your email for unrelated marketing purposes.

5. Cookies & Analytics

Our website may use cookies and similar technologies to improve the website experience and to understand general visitor activity.

  • We may use Google Analytics to review traffic trends such as country, device type, pages visited, and general visitor statistics.
  • We may use Google Search Console to understand search visibility and website performance.
  • Cookies may be used for analytics and improving user experience.

6. Data Protection

We take reasonable steps to protect information shared with us. No sensitive payment information is stored on this website. Our website is not designed to store credit card details or other high-risk financial data.

7. Third-Party Services

Some functions on our website may rely on trusted third-party services such as analytics, cookie management, or communication tools. These services may process limited technical data according to their own privacy policies.

8. Your Rights

If you have shared personal information with us and would like to update, correct, or ask about that information, you may contact us directly. We will respond in a reasonable and professional manner.

9. Contact Information

For privacy-related questions, please contact:

Last Updated

May 26, 2026